We have a 30-day policy on damaged items, which means you have 30 days after receiving your item to request a replacement or store credit.

To be eligible your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need to provide a photo for proof of damage. Send your email request and images to info@rallyskin.com

If your request is accepted, we will either send you a replacement of the same product or credit for the purchased amount will be provided.

Unfortunately, we cannot issue refunds on sale items or gift cards.

You can always contact us for any order questions at info@rallyskin.com